Book Companion:

Library and Information Center Management,
Seventh Edition

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Web Links

Section 1---Introduction
I. Management for Change

• Change Management – Articles
  
• World Futures Society – links to “futuring” groups
  
• Futureweb – futures resources
  The Art of the Long View, by P. Schwartz
  
• George Mason University Knowledge Management Site
  Knowledge Management News
  
• The Learning Organization – discussion and resources on theory and practice
  The Fifth Discipline Fieldbook – strategies, tools, etc., based on P. Senge’s book
  
• Formal Organization – University of Chicago
  
• Introduction to Organizations
  
• Introduction to Management
  
• Organizational Change
  “Force Field Analysis,” Mind Tools
  
• PEST Analysis: Understanding "Big Picture" Forces of Change

Section 2---Planning

I. Planning Information Services and Systems

American Library Association, Office for Intellectual Freedom – Guidelines and Considerations for Developing a Public Library Internet Use Policy .

American Library Association, ALA Intellectual Freedom Committee – Guidelines for the Development and Implementation of Policies, Regulations and Procedures Affecting Access to Library Materials, Services and Facilities .

American Library Association, ALA Council – Core Values of Librarianship .

Association of College and Research Libraries – ACRL Standards & Guidelines

Association of College and Research Libraries, Information Literacy Advisory Committee – Information Literacy for Faculty and Administrators .

Association of Research Libraries – Key issues for research libraries

Australian School Library Association (NSW) – School Library Mission Statements

“ Basic Guidelines for Successful Planning Process ,” Carter McNamara

CompassPoint Nonprofit Services, Nonprofit Genie – FAQs on running a non-profit organization

“ Decision Making Techniques ,” Mind Tools

“ Decision Theory and Decision Trees ,” Mind Tools

“ Group Decision Making within the Organization: Can Models Help? ” Ryan K. Hahti

International Federation of Library Associations and Institutions -- National Information Policy Statements

Libweb – Links to hundreds of library homepages.                          

Long-Range Library Planning – different types of libraries

McKnight Foundation – Non-Profit Management Toolkit

State of Ohio, Ohio Libraries – Sample Library Policy Statements

“ The Planning Cycle ,” Mind Tools

State Library Administered Technology Planning and Funding

Strategic Decision Making , Powe and Plung

Community Toolbox – SWOT analysis tools and introduction

A SWOT analysis of Montana State University

“ SWOT Analysis – Strengths, Weaknesses, Opportunities and Threats ,” Mind Tools

Technology @ Your Fingertips – A Guide to Implementing Technology Solutions for Education Agencies and Institutions, produced by the National Center for Educational Statistics

“ Ten Tips for Beefing Up Your Problem Solving Toolbox ,” Fred Nikols

Wisconsin Association of Public Librarians, Small Library Committee. With revisions by David L. Polodna (1999). Sample Library Policies for the Small Public Library .

“ Writing a Successful Long-Range Plan for a PL ,” Andrea D. Lewis

II. Strategic Planning

Planning Strategically

Alliance for Nonprofit Management – Strategic planning

Best Practices in Customer-Driven Strategic Planning

“ Integrating Technology into Strategic Planning ,” Richard P. Husler

Kentucky Department of Libraries and Archives – Recommended Resources for Stategic Planning

Strategis , a Canadian government initiative, deals with strategic planning information.

Strategic Planning 2007 – 2012 -- Strategic Planning documents and tools from the University of South Florida Libraries.

Strategic Planning for Academic Library Instructional Programming: An Overview by Michael Lorenzen

Strategic Planning in Academic Libraries: A Political Perspective (.doc file)

Strategic Planning in Australian Universities , by D. Anderson, R. Johnson, and B.Milligan (.pdf file)

Strategic Planning (in Nonprofit or For-Profit Organizations) – Free Management Library, McNamara, Carter.

Strategic Planning in Smaller Nonprofit Organizations

Strategic Planning Manual , developed for Center for Public Skills Training (.doc file)

The Strategic Planning Website , by Birnbaum Associates

Vision and Strategic Plans: Who needs them?

“ What is a Strategic Plan ,” idealist.org

Strategic Plans

Academic Libraries

            Alberta, University of (Canada)

            Akron, University of

            Arizona State University

            Arkansas, University of

California, University of, Irvine 2005-2014

California, University of, Los Angeles 2006-2009 (.pdf file)

California, University of, San Diego 2006-2009

Cambridge University 2006/7 – 2010/11 (.doc file)

            Colorado, University of (.pdf file)

            Dalhousie University (Canada)

Duke University 2006-2010

Emerson College

Florida, University of

Greater Western Library Alliance

Hawaii, University of, Manoa 2003-2010 (.pdf file)

Illinois, University of (.pdf file)

            Iowa, University of 2004-2009

Kansas State University

            Louisville, University of

            Marquette University

Massachusetts Institute of Technology 2005-2010

Monash University (Australia) 2007-2009

Newcastle University (UK)

New Mexico, University of

North Texas, University of 2007-2011 (.pdf file)

North West Academic Libraries (NoWAL) Consortium (UK) (Word document)

Ohio University (.pdf file)

Purdue University

Queen's University (Canada) 2006-2009

Rutgers University 2006-2011

Sheffield, University of (UK) 2006-2009 (.pdf file)

Tasmania, University of (Australia)

Virginia Tech

            Washington, University of

Yale University

Public Libraries

            Ann Arbor District Library (Michigan)

Appleton Public Library (Wisconsin)

Baltimore County Public Library 2007-2009 (.pdf file)

Boise Public Library (.pdf file)

Boston Public Library

            Chicago Public Library (.pdf file)

            Dallas Public Library

Evanston Public Library (Indiana) 2000 – 2010

New York Public Library

            Pawtucket Public Library (Rhode Island)

Plain City Public Library (Ohio) (.pdf file)

            Port Philip Library (Australia)

San Francisco Public Library

Springfield Public Library (Massachusetts) 2006-2010

St. Charles City-County (Missouri)

Toronto PublicLibrary

Washoe County Library System (Nevada) 2006-2011

Winnetka-Nortfield Public Library District (Illinois) 2006-2010

Ypsilanti District Library (Michigan) 2007-2010

Other Types of Libraries       

The British Library 2005-2008

Montana State Library 2006-2011 (.pdf file)

National Library of Medicine (US) 2004-2008

New York State Library

Oregon Libraries Association

Truman Presidential Library

Utah State Library

Williamsburg Regional Library 2006-2010

Other Planning Documents

Chicago Public Library – Looking Toward the 21 st Century

Colorado, University of – Blue Ribbon Library Panel

Louisville Public Library – Mission Statement

New York Public Library – Mission Statement

New York Comprehensive Research Libraries – The Making of New York: Past, Present and Future: A Plan for the Development of a New York State Digital Library .

Oregon, University of – Mission Statement

Seattle Public Library – Libraries for All & Mission Statement

III. Marketing Information Services          

“ Additional Marketing Resources ” OhioLink

“ All About Marketing ” Carter McNamara

“ Creatively Marketing the Corporate Library ,” Peggy Bass Bridges and Suzette Morgan

“ How to write a Marketing Plan ,” Amelia Kassel

“ Leadership Series: Marketing ,” Quantum White Paper 10.25.04 (.pdf file)

“ Library and Information Services Marketing ,” University of Illinois

“ Library Marketing – Thinking Outside the Book ,” Sheila Stover

Marketing @ your library by ACRL

“Marketing” Web Junction

“Marketing” North Suburban Library System

“ Marketing: A challenge for corporate libraries ,” Roslyn Donald

“ Library and Information Services Marketing ,” University of Illinois Libraries

“ Marketing and Promotion of Library Services ” Julie Nicholas

Marketing Idea Gallery , OhioLINK

“ Marketing Information and Library Services ,” Sheila Webber

“ Marketing Library Services ” Kansas State Library

“ Marketing Library Services and Materials on a Budget ”

“ Marketing Library Services to Millennials: A New Paradigm for Library and Information Service Providers ” Timothy Daniels and Robert H. McDonald (.pdf file)

Marketing – Library Successes: A Best Practices Wild

“ Marketing the Corporate Library ,” Stacy Knight

“ Marketing the Library ” web-based training for Public Libraries, Ohio Library Council

“ Marketing Resources for Libraries ” New Jersey State Library

“ Marketing the Worth of Your Library ” Rivkah K. Sass

“ Marketing Treasures ” free electronic newsletter, Chris Olson

“ Pre-Marketing: Analysis of Information Needs ” Tracey Booth

“ Should Libraries Engage in Marketing ,” Tony Leisner

“ What's Marketing got to do with it? ” in Web Junction

“ Why and How to use Blogs to Promote your Library's Services ” Darlene Fichter

WOMMA - Word of Mouth Marketing Association

IV. Technology Planning

Universal Service Administrative Company – Technology Planning for E-rate Discounts

Universal Service Administrative Company – E-rate Discounts for Schools and Libraries (.pdf file)

A Digital Strategy for the National Library of New Zealand

Mississippi Library Commission – Public Library Technology Planning

 

New Hampshire State Library – Writing A Library Technology Plan (.pdf file)

            New Jersey State Library – Technology Planning for E-Rate

State Library of North Carolina – Technology Planning            

Ohio State Library – Model Technology Plan and Template for Universal Service Discounts Application

           Riverside Regional Public Library – Technology Plan

South Carolina State Library – Technology Planning

Educause – Strategic Planning for Technology

            Utah State University Library – Technology Plan: 2004-2007 (.pdf file)

Wisconsin Department of Public Instruction – Library Technology Strategic Plan

Section 3- Organizing

Realizing the Hybrid Library . D-Lib Magazine, October 1998.

Thomas Davenport, “ The Fad That Forgot People ” Fast Company (1995),

A Public Library in Transition (.pdf file) – St. Joseph County Public Library (IN)

Roitberg, Nurit. “ Library Leadership and Re-Engineering---An Israeli Experience ,” (.pdf file) IATUL Proceedings, New Series. Vol. 8 (1999)

Management Functioning of Organizing: Overview of Methods – Free Management Library

Section 4--Human Resources

The Human Resource Development and Recruitment office of the American Library Associations has a number of useful documents related to human resources posted on its web page: http://www.ala.org/Template.cfm?Section=hrdr

The Association of Research Libraries provides a large number of documents relating to human resources topics.

A good source for information relating to families and work can be found at the website of the Families and Work Institute .

One of the largest professional organizations for human resource specialists is the Society for Human Resource Management, known as SHRM. The SHRM website provides a number of helpful links including selected articles from its journal HR Magazine.

The U.S. Department of Labor has a website that provides a number of helpful resources. Canadian readers of this text will find the Canadian government's comparable Human Resources Management website useful.

Suggested competencies for various types of librarians can be seen at a number of websites, including:

Special Libraries Association, Competencies for Special Librarians of the 21 st Century

The American Library Association, Young Adult Library Services Association, Young Adults Deserve the Best: Competencies for Librarians Serving Young Adults

The Association of Southeastern Research Libraries, Shaping the Future: ASERL's Competencies for Research Librarians

There are a number of useful sites for use in finding jobs and getting information about salaries.  Try http://www.monster.com/ and http://salary.com/ for two good ones.

Two library-specific websites that list employment opportunities are ALA JobLIST and LISjobs .

Section 5--Leading

Codes of ethics . Many library associations have adopted codes of ethics. The code of ethics of the American Library Association can be seen at http://www.ala.org/alaorg/oif/ethics.html .  The Medical Library Association Code of Ethics is available at http://www.mlanet.org/about/ethics.html .  The Association of College and Research Libraries has a Code of Ethics for Special Collections Librarians at http://www.rbms.info/standards/code_of_ethics.shtml .

In addition, many national libraries or librarians' associations around the world have developed professional codes of ethics.  A large number of such professional codes can be seen at http://www.ifla.org/faife/ethics/codes.htm . The Illinois Institute of Technology's Center for the Study of Ethics in the Professions has over 800 codes of ethics for different professions posted at http://ethics.iit.edu/codes/coe.html .

Helpful Hints for Managers. There are a number of websites that exist to provide “helpful hints” to managers or managers to be. Among these sites are: Robin Reid's “ A Checklist for Managers .” Also, CareerJournal.com has Peter Drucker's Essential Tips
For Managers in 2005 .

Test your Temperament The Keirsey Temperament Site allows one to assess one's temperament using an assessment instrument similar to the Myers-Briggs test.

Just for Fun You may want to look at the Dilbert site for a light-hearted look at management.

Section 6--Coordinating