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Appendix 4: Staff and User Preservation Education: An Annotated Bibliography Staff and User Preservation Education: An Updated Annotated Bibliography

• Amodeo, Tony. "Keeping Ideas Alive: Your Role in Preserving the Library." Loyola Marymount University. http://calpreservation.org/ppt/amodeo/index_files/frame.htm.
  This online presentation is directed toward student library workers who handle and shelve books. Due to the limited resources and space of an academic library, particular care must be given to its materials. Good shelving habits involve not overloading carts or making them top-heavy. Unsupported and dropped books should be avoided. Staff should shelve oversized books spine down.
• Banks, Paul, and Roberta Pilette. Preservation: Issues and Planning. Chicago: American Library Association, 2000.
  A popular preservation management textbook for library and information science graduate programs, this book addresses the fundamentals for running a successful preservation program in a library or archive. Chapter eight, "Collections and Stack Management" by Duane A. Watson looks at staff and user education. Watson identifies three key groups that require education and training: professional staff, stack maintenance personnel, and patrons. A good collection manager will have a thorough understanding of preservation issues and know how to balance them with access concerns. He or she must be able to work with all personnel involved with the collections and the building
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• California Preservation Program. 2008. http://calpreservation.org/index.html.
  Under "Information Resources," the California Preservation Program offers a variety of resources for training collection staff and users. "Preservation Education for Staff & Users" addresses the ongoing need for commitment from managers to raise preservation awareness and to set the example to library personnel on ideal collection care behavior. This in turn will encourage staff to demonstrate and explain to patrons how and why materials should be properly used. It is up to library workers to make clear from a preservation point of view to users why certain practices and policies (e.g., cooler temperatures, no food and drink) are in place.
• "Care of Library Materials." 2005. Northwestern University Library. http://www.library.northwestern.edu/preservation/chlm/.
  The Preservation Department at Northwestern developed this online tutorial for patrons to better understand the consequences of library material abuse. Pictures of tattered, dog-eared, and waterlogged are effectively used to demonstrate what not to do to books. Lost and damaged materials means that the library's funds must go toward replacing those items, and ultimately leads to less new acquisitions. Library books are a shared resource and need to be cared for by all patrons in order to ensure future use. A pictorial quiz follows the tutorial.
• Dean, John F. "Tutorial: Southeast Asia." Library Preservation and Conservation. 2005. Cornell University Library. http://www.library.cornell.edu/preservation/librarypreservation/meolda/index.html.
  This library tutorial was created in an effort to address the need for preservation program development in Southeast Asia. The content, however, is relevant to any library or archives program wanting to begin a sustainable preservation effort at their institution. The tutorial is divided into four sections: management and planning, preservation, building capacity, and supporting the effort. The first section addresses basic environmental and material care. The section on preservation looks at the nature of materials typically found in libraries and archives. It also talks about making conservation decisions and reformatting options. Part three on building capacity discusses teaching staff and users, with a particular focus on international collaborations for preservation training. The last section covers needs assessments, funding, and public relations.
• Dean, John F. "Tutorial: Iraq and the Middle East." Library Preservation and Conservation. 2005. Cornell University Library http://www.library.cornell.edu/preservation/librarypreservation/mee/ This library tutorial was created in an effort to address the need for preservation program development in the Middle East. The content, however, is relevant to any library or archives program wanting to begin a sustainable preservation effort at their institution. The tutorial is divided into four sections: management and planning, preservation, building capacity, and supporting the effort. The first section addresses basic environmental and material care. The section on preservation looks at the nature of materials typically found in libraries and archives. It also talks about making conservation decisions and reformatting options. Part three on building capacity discusses teaching staff and users, with a particular focus on international collaborations for preservation training. The last section covers needs assessments, funding, and public relations.
• "Digital Curation." 7 October 2007. Online video clip. YouTube. http://www.youtube.com/watch?v=RHy9CW_vMp4.
  Dr. Cal Lee from the School of Information and Library Science at the University of North Carolina at Chapel Hill lectures on digital preservation, using the efforts and standards in paper-based preservation as a basis for comparison. Appropriate for library professionals and graduate students, this talk discusses preservation techniques for maintaining the integrity of electronic objects through proper physical handling, environmental control, and recognition of the important properties of digital objects. Information specialists must be aware of the multiple "layers" that compose a digital object. Dr. Lee discusses strategies to avoid object obsolescence such as digital archaeology, migration and emulation, and raising awareness among users to consider the importance of the long-term preservation of their work when choosing formats and systems. Approximately 45 minutes.
• Eberhart, George M. The Whole Library Handbooks43: Current Data, Professional Advice, and Curiosa about Libraries and Library Services. Chicago: American Library Association, 2006.
  An updated version. Chapter five, "Operations," includes a short but insightful section on preservation. This edition focuses on disasters, with an emphasis on crisis prevention and response. One article looks at how to manage water-damaged materials through various techniques such as freeze-stabilization, air-drying, and vacuum thermal-drying. The pros and cons of each method are discussed. Chapter four, "Materials," briefly addresses the proper storage conditions for archival records.
• Evans, G. Edward, Anthony J. Amodeo, and Thomas L. Carter. Introduction to Library Public Services. 6th ed. Englewood, CO: Libraries Unlimited, 1999.
  This textbook integrates appropriate preservation information into each chapter, demonstrating how preservation should be integrated into each library function. Chapters on circulation, reference services, and library instruction address patron education directly. The book, which addresses all types of libraries, is appropriate for use in graduate and library/media technical assistant programs. Libraries often use this book for staff training for various public services.
• Horn, Kathleen. "How to Keep Your Objets d'Art Looking Magnifique." The Washington Post 26 June 2008. http://www.washingtonpost.com/wp-dyn/content/article/2008/06/25/AR2008062500462.html
  While directed toward the care of personal collections, this article provides useful definitions of conservation, preservation, and restoration. General preservation tips are given on how to maintain collections at home: avoid fluctuations in temperature and humidity, keep objects out of direct sunlight, and regularly dust objects to avoid corrosion and insect damage. Advice is also provided on how to find a reputable conservator and the costs to expect.
• "Introduction to Photo Conservation." 5 September 2007. Online video clip. YouTube. http://www.youtube.com/watch?v=02Dh1quINZk.
  In a podcast from the George Eastman House/International Center of Photography and Film, Grant Romer talks about the importance of protecting our photographic heritage. He discusses the meaning of "conservation" today in archival environments and notes that it is no longer restoration so much as maintaining the current condition of an object. Iconic images shown in the video include those of Billy the Kid and George Custer. Romer explains why photography is "the heartbreaking trick" and alludes to the need for continual cultural preservation of this medium.
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• "NPO Leaflets." The British Library. http://www.bl.uk/services/npo/publicationsleaf.html.
  These preservation leaflets by the British National Preservation Office address care of library, archive, and museum materials by staff. Proper handling and cleaning techniques and exhibition practices are covered. Other topics deal with moving and storing collections, preservation funding, and environmental control.
• "Preserving Library Materials." University of California, San Diego. http://orpheus.ucsd.edu/preservation/ieduc.html.
  A basic tutorial in preservation geared primarily toward informing staff, this website by the UCSD preservation department defines preservation is an umbrella term that encompasses conservation, reformatting, some collection development activities, and disaster prevention at libraries and archives. Instructions are provided on handling and cleaning techniques for books. Links from outside sources are given to identify and manage electronic media.
• "Preservation." SOLINET. http://www.solinet.net/Preservation.aspx.
  The "Resources & Publications" section includes a wide variety of informative online "leaflets". Attention is placed on disaster planning and response, in addition to information on daily preservation management activities such as user education and managing budgets. SOLINET's "Disaster Resources" offers a number of informational sources to deal specifically with hurricanes, as well as general recovery resources. Spanish- and English-language resources are provided.
• "Preservation: Book Care and Handling Tips." Smith College Libraries. 2006. http://www.smith.edu/library/info/preservation/bookcare.htm.
  Geared toward library patrons, this webpage from Smith College offers some basic care and handling tips. The accompanying photos of damaged books graphically warn patrons of what could happen if materials are not used with respect. Correct book removal and bookmarking are discussed. Library users are discouraged from repairing books themselves.
• "Resources: Preservation Leaflets." Northeast Document Conservation Center. 2008. http://www.nedcc.org/resources/leaflets.list.php.
  This comprehensive collection of preservation leaflets by the NEDCC covers everything from "what is preservation planning" to conservation procedures used to stabilize books. Ideal for library administrators, staff, and volunteers, these resources provide readers with a better understanding of how to monitor and protect library collections. Both preventative and response measures are given for dealing with pests, floods, fires, and climate control. Further readings are available at the end of each leaflet as well as at http://www.nedcc.org/resources/web.php.
• Stielow, Frederick. Building Digital Archives, Descriptions, and Displays. New York: Neal-Schuman Publishers, 2003.
  Chapter eight of this book on how to create and sustain online digital archives focuses on the latter activity. "Maintaining and Preserving Digital Archives" looks at the internal administration necessary to upkeep digital materials for access and preservation purposes: accurate and thorough metadata, sufficient backups, and format/media migration. At the end of the chapter, Stielow outlines current models and frameworks that have been developed to ensure robust digital archives.
• Swartzburg, Susan G. Preserving Library Materials: A Manual. 2nd ed. Metuchen, NJ: Scarecrow Press, 1995.
  Swartzburg's second chapter¸ "The Preservation Survey: Tool for Collection Management," views preventative preservation as the most important aspect of a preservation librarian's job. The key to proper collection care is a staff training program in which all staff members are taught to respect the materials in their care and to be aware of practices that could be harmful to the collections. Staff may need to be trained in the skills and knowledge necessary to maintain materials on a daily basis.