Our New Public, A Changing Clientele

Price: $45.00
ISBN13: 9781591584070
ISBN10: 1591584078
Book code: LU4078
Libraries Unlimited
Hardcover | 324 pages
Publication Date: 11/30/2007
Series: Libraries Unlimited Library Management Collection

DESCRIPTION

Just beginning to enter the workplace, Millennials have never known a world that wasn't connected by email, instant messages, text messages, and the Internet. For libraries, the challenge is clear: how do we serve older and more established clientele, yet sustain progress? How do we welcome this new generation into our professional midst?

These 18 chapters explore the pervasiveness of change: in personnel selection and training; budget planning; marketing and promotion; fund raising; health issues for staff and clientele; retirement and recruitment; staying current; inter-library and inter-agency cooperation; joint-use facilities; furnishing and refurnishing; evaluating and selecting new format materials and technologies; and lifelong learning. Each offers practical experience and advice which, regardless of type of library, is adaptable to all.

For managers and would-be managers of libraries everywhere, and anyone who provides service to a younger demographic.

An exploration of themes of change and issues common among all types of libraries when dealing with the new generation of users called the Millennials .

CONTENTS

Preface by Bernadette Roberts Storck

Foreword by Henry Stewart

Introduction

Part I: Where Are We?

Chapter 1: The Library as Place in the New Millennium: Domesticating Space and Adapting Learning Spaces by Delmus Williams

Part II: Serving millennials

Chapter 2: Reflection and Thinking and All of that Stuff: Student Learning, Engagement and the Net Generation by Anne-Marie Deitering

Chapter 3: Baby Boomers and Generation Y in the Public Library: Keeping Them Both Happy. An Australian Perspective by Carolyn Jones

Chapter 4: Reaching Out to Gen Y: Adapting Roles and Policies to Meet the Information Needs of the Next Generation by Susanne Markgren

Chapter 5: Deconstructing Librarians' Fascination with the Gamer Culture: Toward Making Academic Libraries Venues for Quiet Contemplation by Juris Dilevko

Part III: Millennials and Information Literacy

Chapter 6: Reomdeling the Ivory Tower: Information Literacy and the Modern University Library by Carol C.M. Toris, Ashlee B. Clevenger, and Katina M. Strauch

Chapter 7: Enhancing Library Instruction: Creating and Managing Online Interactive Library Tutorials for a Wired Generation by Mark Horan, Suhasini L. Kumar, and John Napp

Chapter 8: Educating the Millennial User by Lauren Pressley

Chapter 9: English as a Second Language Students and the College Library by Eric E. Palo

Part IV: Managerial Concerns

Chapter 10: Connecting Diversity to Management: Further Insights by Tim Zou and La Loria Konata

Part V: Community College and School Perspectives

Chapter 11: Community College Libraries/Learning Resource Centers Meet the Generation Y Challenge by Michael D. Rusk

Chapter 12: "I Want it All and I Want it Now!" The Changing Face of School Libraries by Leslie Boon

Part VI: Some Examples

Chapter 13: A Traditional Library Meets Twenty-First Century Users by Glenda A. Thornton, Bruce Jeppesen, and George Lupone

Chapter 14: Planning an Information Commons: Our Experiences at the University of Toledo's Carlson Library by John C. Phillips and Brian A. Hickam

Chapter 15: Renewing the Tech-Forward Library: Information Commons Development at the University Library of Indiana University Purdue University Library Indianapolis by Rachel Applegate and David W. Lewis

Part VII: Hope For the Future

Chapter 16: What's Old is New Again: Library Services and the Millennial Student by Jamie Seeholzer, Frank J. Bove, and Delmus Williams

Part VIII: Bibliographic Essays

Chapter 17: Evaluation and Selection of New Format Materials: Electronic Resources by Bethany Latham and Jodi Poe

Chapter 18: Libraries and the Millennials: Changing Priorities Bibliographic Essay by Marilyn Stempeck, Rashelle Karp, and Susan Naylor

Index

About the Editors and Contributors